1. Information We Collect

We may collect personal information from you when you visit our website, make a purchase, or interact with our services in other ways. The types of information we collect may include:

  • Personal Information: When you place an order, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
  • Usage Data: We collect information about your interactions with our website, including your IP address, browser type, device type, and browsing activity.
  • Cookies: Our website uses cookies to improve user experience and functionality. Cookies are small text files stored on your device that help us track user behavior and personalize content.

2. How We Use Your Information

The information we collect is used for several purposes, including:

  • To Process Orders: We use your personal information to complete transactions, ship products, and communicate with you about your orders.
  • To Improve Customer Experience: We analyze user behavior on our website to optimize our services and improve your experience with our site.
  • To Communicate with You: We may send you order updates, promotional offers, newsletters, or other relevant information. You can opt out of marketing communications at any time.
  • To Ensure Security: We monitor website activity for fraud prevention and ensure the security of your data.

3. How We Protect Your Information

We take the security of your personal information seriously. To safeguard your data, we employ industry-standard encryption technologies (SSL) during the checkout process and ensure that your information is securely stored. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors (such as payment processors and shipping partners) to help fulfill orders and provide services on our behalf.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal process.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies allow us to remember your preferences, track your browsing behavior, and analyze trends. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights

Depending on your location, you may have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and indicate the effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: admin@hilomo.xyz